The original post had several questions that others answered, but one question had not been addressed, so that was the basis for my reply.
"Is it sound industry practice to use a star schema to hold individual records rather than totals?"
In order to create a fact table that aggregates transaction data, there must be a dimension table that contains the transaction detail. The granularity of that dimension table needs to be at the level needed to perform the drill down or slice and dice necessary. For some industries, such as cell phone carriers, the granularity might need to be down to the millisecond level. For others, daily granularity might be OK.These transactional dimension tables also need to be updated, so you must determine what type of slowly changing dimension (SCD) table you need. (The "slowly" part of the name was a bad choice of words when transaction changes can occur by the second.) There are three types: SCD1, SCD2, and SCD3. Most common is SCD2, next is SCD1, and rarely used is SCD3.
A time dimension table is critical for any data warehouse / data mart. The granularity of the time dimension needs to be at a level at least as fine as the dimensional transaction table is at.
For reporting purposes, I usually suggest using a fact table or view to be the source for the reporting engine rather than have the reporting engine do all the aggregating. This way, the algorithms needed to do the aggregations will be consistent. If these are left to the reporting engine(s) and true ad-hoc queries, the results might be different and there will be lots of complaints and troubleshooting to determine why the results are not consistent.
Whether a table or view is used depends on how frequently the report needs to updated and the length of time needed to return results.
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